Northway OS Book a call

Software for small businesses

Open the doors knowing exactly what today needs.

Northway reads your sales, your customer list and your costs overnight, and hands you a short list each morning. Every email is written. Nothing sends until you approve it.

Book a pilot call See how it works

Working with a small number of businesses right now. Setup takes about 20 minutes, and we do it with you.

Tuesday · 6:58 AMExample

Three things worth doing today

  • 19 regulars haven't been in since March$11,400 last year · 19 emails draftedReview
  • Produce is up 9% since JanuaryAbout $640 a month · 2 suppliers comparedSee why
  • Saturday brunch needs 2 more peopleFrom your schedule and last month's coversPreview
  • Built on your own numbersYour sales and your customers, never an industry average.
  • Nothing sends without youEvery email waits for your approval, from your own account.
  • Works with what you useMailchimp, Klaviyo, Google Business Profile, Instagram.

What it does

What a pilot business gets today

Two things, done properly.

A customer leaving a shop carrying paper bags

Win back customers you're losing

Northway learns how often each of your customers usually comes back. When a regular falls off their pattern, you find out within days, not months. You get their name, how long it's been, what they spent with you last year, and a personal email already written for them.

Example

19 regulars haven't been in since March. Last year they spent $11,400 with you. 19 emails are drafted and waiting for you.

Fresh produce stacked on grocery shelves

See where money is leaking

Once your sales and cost records are connected, it lines them up month by month against your own history. When something moves, like a supplier quietly raising prices or a product that sells well but earns little, you're told in plain English, with what it's costing you each month.

Example

Produce costs are up 9% since January. At your current volume, that's about $640 a month.

How it works

How it works

About 20 minutes to set up, then a few minutes a week.

  • 01

    Connect your tools

    On a call with us, you give Northway access to your email list, your sales records and your Google listing. It's like connecting any two apps, and you can disconnect anytime.

  • 02

    It learns your business

    For the first few days it reads your history: who comes back and how often, what sells, what things usually cost.

  • 03

    You get a short list

    Once a week, in plain English: what it found and what each item is worth. Not a dashboard to decode.

  • 04

    You approve what you want

    Read the drafts, change any wording, delete what's wrong. It takes a few minutes.

  • 05

    It does the work

    Approved emails go out through your own Mailchimp or Klaviyo, from your address. Posts go to your own accounts.

  • 06

    You see what came of it

    Who came back and what they spent. Real results from your own sales, never estimates.

Works with

  • EmailMailchimp, Klaviyo
  • GoogleGoogle Business Profile
  • SocialFacebook, Instagram, TikTok, X
  • Point of saleTell us what you use

We're adding point-of-sale connections with our pilot businesses. Using something that isn't listed? Ask.

In development with our pilot businesses

Next: the Northway Command Layer

Today, Northway tells you what it found. Next, you'll tell it what you want. Type "increase weekend traffic" or "move the slow inventory," and it puts together the whole plan: who to reach, the posts and emails, whether you have the stock, and whether you have the staff. It checks the plan can actually work before you launch it. One decision, instead of six different tools.

You'll also be able to ask

›

Northway puts together one plan

  • CampaignWho to reach, on which channels and which days, based on who actually comes in on weekends.
  • ContentThe posts, the email and the visuals, written for this campaign.
  • StockWhat the plan will sell, and whether you have enough of it.
  • StaffThe shifts the extra customers will need, checked against who's available.

One decision to launch it, instead of six different tools.

Our commitments

What you can hold us to

  • No made-up numbers

    Every figure comes from your business, and we can show you the math.

  • Nothing goes out without your OK

    Every email and post waits for your approval. That won't change.

  • Your customer list stays yours

    Not sold, not shared, not used to train anyone's AI. Leave anytime and take it with you.

  • We'll tell you what it can't do

    Part of this page describes what we're building. We'll always say which part.

FAQ

Questions

Is this a chatbot?

No. It watches your business data and comes back with specific suggestions. You don't have to know what to ask.

Do I have to switch from Square or Mailchimp?

No. It connects to what you already use.

Will it post or email on its own?

Never. Every email and post waits for your approval.

What does it cost?

We'll go over pricing on the call, once we know what you run and what you'd connect.

Who can see my data?

You and the people you invite. We use it only to run Northway for you. Details are in our Privacy Policy.

How much of my time does it take?

About 20 minutes to set up, with us on a call. Then a few minutes a week.

An empty restaurant dining room before opening

See what Northway finds in your business.

We're taking on a small number of pilot businesses. Book a short call. We'll look at the tools you use and tell you honestly whether Northway can help yet.

Book a pilot call

Or email sales@northwayautomations.com. You'll hear back from one of the founders.